If you smell gas or suspect a natural gas leak, leave the area immediately and call us at 800-858-5522 from a safe place. DO NOT EMAIL.

To report an outage, call us 800-858-5522.

If you suspect carbon monoxide poisoning, get out of the house and into fresh air immediately and call 911 or emergency medical help at once.

Elizabeth Office Hours:

7:30 a.m. – 4 p.m. (Monday – Friday)
P.O. Box 390
793 U.S. Route 20 West
Elizabeth, Illinois 61028
P: 800-858-5522
F: 815-858-3731

 

Savanna & Geneseo Office Hours:

7:30 a.m. - 1 p.m. & 1:30 - 4 p.m. (Monday – Friday)
 

Savanna Office: 

103 Chicago Avenue
Savanna, Illinois 61074
P: 800-858-5522
F: 815-273-2612
 

Geneseo Office: 

1004 S. Chicago St.
Geneseo, Illinois 61254
P: 800-858-5522
F: 309-944-1173
 

Available by phone until 4:30 p.m.

How can we help you?

Please fill out the following form to submit your question. A JCE Co-op Member Care Representative will get back to you as soon as possible. Inquiries submitted through this form are handled during regular business hours.

 Members are reminded to please not disclose any personal or health-related information, such as social security numbers, banking information, etc. on this form or other forms. 

 

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